Transit travel training

The City of Kelowna and BC Transit have partnered to deliver transit travel training pilot programs for middle and highschool youth as well as adults aged 50 and over.

Participants will learn about a variety of aspects of public transit, including:

  • accessing and using fare products
  • boarding and riding the bus
  • reading schedules
  • planning trips using various available tools 

The program aims to encourage public transit use and enhance personal mobility. The mobility that public transit provides creates opportunities to engage with your community for volunteering, socializing, sport and health, as well as for shopping and access to employment and education. 

Participants will have an opportunity to board a BC Transit bus and take a short trip (approximately 30 minutes) as they learn all about transit. Alternately, participants may request access to our transit travel training video.

After the orientation, participants will recieve helpful resources, including complimentary transit fare products, to help them as they explore the Kelowna Regional Transit System.

 

Program & registration details
Adult 50+ public orientation sessions

The Adult 50+ Transit Travel Training pilot is being offered as public, pre-scheduled orientation sessions and private group sessions.

A link to our transit travel training video can be provided if you are uncomfortable attending an in-person orientation.

Register for a public orientation session

Register online 

Register by phone: Call the City of Kelowna Recreation team at 250-469-8800 and quote the program code below.

Space is limited. Additional sessions may be added. 

Sessions dates (2020)

DateTimeLocationProgram code
Saturday, Sept. 1910-11 a.m.Queensway Travel Exchange - Bay F (by Ellis St)19163
Tues. Sept. 221-2 p.m.Pandosy Transit Exchange - Bay A (beside Mission Park Mall)19172
Thurs. Sept. 24 10-11 a.m.Rutland Transit Exchange - Bay A (Shepherd Rd at Dougall Rd)19166 
Sat. Oct. 310-11 a.m.Mission Recreation Exchange - Bay A (by H20 Water Park)19167 

In the event that circumstances do not allow for safe delivery of in-person training, courses will be moved online and offered in video format. 

Adults 50+ private orientation sessions

Book a private orientation session

To inquire about booking a private orientation session for a seniors' residence, community group or association, please email events@smarttrips.ca or call Greensteps Solutions Inc at 250-862-8941.

A link to our video based transit travel training is available to be shared with participants if you are uncomfortable with in-person training. 

In the event that circumstances do not allow for safe delivery of in-person training, pre-booked sessions will be moved online and offered in video format. 

Youth transit training

The Youth Transit Travel Training pilot will be provided to grade 7 students at KLO Middle School and grade 9 students at Rutland Senior Secondary School in October 2020.

A program introduction letter and consent form will be sent to parents via email ahead of training.

For more information, email info@smartTRIPS.ca or call the Transit Service Coordinator at 250-469-8531.

In the event that circumstances do not allow for safe delivery of in-person training, courses will be moved online and offered in video format.

Safety measures for in-person training

Following public health recommendations and requirements of the Provincial Health Office, the following safety measures will be in place for all in-person training sessions. 

  • Registrants will be required to complete a pre-session screening form
  • Staff will wear face coverings at all times, with the exception of when formally presenting and conveying information at a minimum of two metres from participants
  • Participants will be required to bring and wear a face covering
  • The bus driver will sit behind a protective barrier
  • Participation is limited to 15 people per session to support physical distancing
  • Staff will ensure participants are maintaining physical distancing from others
  • Hand sanitizer will be available
  • BC Transit buses and facilities undergo enhanced cleaning and sanitization

Health & safety reminders

You can take preventative measures and actions to stay healthy and prevent the spread of viruses and other infectious illnesses with just a few simple habits:

  • wash your hands regularly with soap and water for at least 20 seconds
  • avoid touching your eyes, nose or mouth with unwashed hands
  • cough and sneeze into your sleeve, not your hands
  • stay home when you're sick, even if symptoms are mild
  • maintain physical distancing and limit close contact with others
  • wear a face covering when physical distancing is not practical

Learn more

Program follow-up

Input from adult participants and families of youth participants is important to the success of the program. A few weeks after training, participants will be asked to complete a short 5-7 minute survey. Those who complete the survey will be entered into draws for free one-month transit passes and gift certificates from local businesses.

Contact

For more information, email info@smartTRIPS.ca or call the Transit Service Coordinator at 250-469-8531.